Privacy Policy | DB FRANCHISEE LLC dba 1-800 Radiator & A/C

Legal Business Entity & Franchise Disclosure

Legal Entity Name: DB FRANCHISEE LLC

DBA Name: 1-800 Radiator & A/C - Gardena Hub

Physical Address: 16221 S Maple Ave, STE-C, Gardena, CA 90248

Contact Phone: (310) 978-1616

Notice: This location is an independently owned and operated franchise location of 1-800 Radiator & A/C. DB FRANCHISEE LLC is the verified operating company for this website and local warehouse facility.

1. Introduction & Scope

This Privacy Policy explains how DB FRANCHISEE LLC dba 1-800 Radiator & A/C - Gardena Hub ("we", "us", or "our") collects, uses, stores, and protects personal information submitted through our website (radiatorsb.us), price quote inquiry forms, and Parts & Inventory Lookup tool.

We are committed to maintaining the privacy, security, and integrity of your personal information in full compliance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and federal consumer protection regulations.

2. Information We Collect

When you interact with our website, request a price quote, register a commercial fleet profile, or look up replacement auto parts in our local warehouse catalog, we collect personal and vehicle information that you voluntarily provide to us, including:

Contact Information: Full name, business/shop name, phone number, and email address.
Vehicle & Part Details: Vehicle year, make, model, engine size, VIN (Vehicle Identification Number), license plate number, and required replacement parts (radiators, A/C compressors, condensers, fan assemblies, fuel pumps, heavy-duty cooling units).
Commercial Profile Data: Commercial shop address, tax ID/resale numbers for B2B fleet account applications, and delivery preference notes.
Technical & Usage Data: IP address, browser type, device identifiers, and site interaction cookies used strictly for technical performance and session management.

3. How We Use Your Data

We use the personal and technical data we collect solely for legitimate business operations and fulfilling customer requests, specifically:

To look up accurate parts fitment and generate instant wholesale or retail price quotes.
To contact you via phone or email regarding your parts quote request, inventory availability, or order status.
To schedule and dispatch hotshot parts deliveries to automotive repair facilities across Gardena and the South Bay area.
To process commercial fleet profile setups and verify B2B wholesale credentials.
To fulfill parts warranty registrations and address customer support inquiries.

4. Data Protection & Strict Non-Sharing Guarantee

We do NOT sell, rent, lease, or trade your personal information to third parties under any circumstances.

Your phone number, email address, and vehicle details submitted through our forms are strictly utilized by DB FRANCHISEE LLC staff to process your automotive parts quote or order. We implement SSL encryption, secure data transmission protocols, and restricted administrative access to ensure your information remains safe from unauthorized access or disclosure.

5. CCPA & CPRA California Consumer Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents possess specific privacy rights regarding their personal data:

Right to Know / Access: You have the right to request disclosure of the specific pieces of personal information we have collected about you.
Right to Deletion: You have the right to request that we permanently delete any personal information collected from you.
Right to Correct: You have the right to request correction of inaccurate personal information.
Right to Opt-Out of Data Transfers: Although we do not sell personal information, you have the right to direct us not to share your data. You can toggle your preference in our cookie banner or contact our counter desk.
Non-Discrimination: We will never discriminate against you (e.g., deny service or alter pricing) for exercising any of your CCPA/CPRA rights.

6. Cookies & Web Analytics

Our website utilizes necessary cookies and local web storage to store user preferences (such as selected language or cookie consent state) and to facilitate parts lookup navigation. You can adjust your browser settings to refuse cookies; however, some interactive quote features may be limited.

7. Contact & Privacy Officer Information

If you have questions, concerns, or requests regarding this Privacy Policy or wish to exercise your CCPA/CPRA privacy rights, please contact our Gardena desk directly:

DB FRANCHISEE LLC dba 1-800 Radiator & A/C - Gardena Hub
Attn: Privacy Compliance Officer
16221 S Maple Ave, STE-C, Gardena, CA 90248
Phone: (310) 978-1616
Website: www.radiatorsb.us

Last Updated: September 2026